First, check if there is any damage to the product that you ordered. Sometimes, the package may appear to be damaged due to shipping and handling but the product inside the packaging may be in good condition. However, if you notice that your package has been tampered with or the product is not sealed properly in its box, you can reject the order on the spot. If you notice this after you accept the package, you may opt to raise a Return request. Click on the Orders tab in the Yf Store mobile app or desktop site to find the Return option. Opt for this and follow the next steps of the process. The Yf Store product returns team will take over from here,within the 2-3 working days the payment are credited in your Account and alothough any damage products within 24 hour's we replaced or return the product.
Depending on the category of product ordered, you may opt for a Replacement or Refund.
